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  • David NguyDavid Nguy

    The installation was well done. I initially had a complaint about payment (be sure to read the fine print about payment being due promptly once service is done; they prefer cheque over credit card or else a surcharge will be applied), but it was resolved to my satisfaction. Novelcare provides great service with good product at a competitive price. I would recommend them to family and friends.

  • Andrew CruzAndrew Cruz

    Watery eyes and a plugged nose are just part of having allergies but that happens a lot less after getting a duct cleaning and furnace maintenance from Novel Care! They walked me through the benefits of getting it done and I’m glad I called them! You guys are great. Very helpful.

  • Danielle BinnsDanielle Binns
  • Al GhandchiAl Ghandchi
  • Julius JuliusJulius Julius

    When my furnace broke down Novel Care was there quickly and worked fast to warm my family up again. Thanks!!

  • Christopher R TosteChristopher R Toste
  • Malachi SeniorMalachi Senior
  • Gregg LienhartGregg Lienhart
  • Jacqui DunalJacqui Dunal
  • John EstradaJohn Estrada
  • Chris PothierChris Pothier

    The installers were very good at what they did. we have been using Our new Panasonic multi zone air conditioner/ heat pump for past 2 mounts and they are working great, overall Everything was very cleanly installed and the space was very tidy when they were done. Definitely recommend this Phoenix for the expert installation and the quality of there Panasonic Ductless systems.

  • Tiffany WilliamsTiffany Williams

    Awesome service from Ryan & Linden today with our ductless / heat pump installation . We had a smooth experience right from booking; the quote we received was spot on, they arrived right on time, provided a detailed explanation of their services and assessment, and were professional. Thanks Phoenix team!

  • Stephen TaylorStephen Taylor

    Excellent experience. Thank you to the whole team. did a great job installing a new furnace. They were on time, polite and cleaned after. Everything was done professionally. Thank you Chris for taking time to explain the process.

  • Adrian FongAdrian Fong

    Very happy with the service. Discovered our combo boiler wasn't working properly - at first not turning on and then turning on and off in rapid cycles. Didn't think I'd be able to get them to come out today - holiday Monday. But they did, fixed the problem and explained the issues completely.

  • Kayla OisinKayla Oisin

    We recently had our furnace changed from a conventional furnace to a high efficiency furnace by Phoenix Heating. Tyler and Victor did a great job. No complaints.
    Since management sees these reviews, please note that some of the practices must be hazardous. Daily exposure to the toxic fumes from the PCV pipe glue and having to scale the roof in the winter to install the liner for the flue are required and done without complaint by the installers but should NOT be accepted practice by the industry. Concerned for their health.


2112 Danforth Ave. Suite 198 Toronto, ON M4C 1J9

Your Local Toronto & York Region Furnace Repair Professionals

Phoenix Heating and Cooling has been a popular choice of many Toronto and York Region residents seeking residential heating and cooling services. For over a decade we’ve helped clients throughout our community improve their indoor air quality and install energy-efficient heating and cooling systems in their homes and businesses. We offer 24/7 emergency service to ensure our customers are comfortable day and night.

We pride ourselves on providing excellent and courteous York Region furnace repair services to all of our customers. Our customer service line allows each customer to speak directly with a real person who can answer questions and schedule appointments on the spot. Call us today, we’re looking forward to working with you.